Overview: Why We Use This Feature
When a cannabis Package fails testing, it can sometimes be remediated. Remediation refers to the sequence of steps used to correct the testing issue, so that the Package passes testing on the 2nd time around. This allows the inventory to be salvaged and used in future processing or sales orders.
Not all Packages that fail test results can be remediated. It depends on the type of test failure, and the regulations in your specific state. Metrc and state cannabis agencies publish documentation like this Massachusetts doc that describe the rules around remediation in more detail.
A couple examples of remediation scenarios:
-
Flower fails for water activity
- Remediation > Drying process
-
Shake/Trim fails for microbials (for example mold or yeast)
- Remediation > irradiation, microbial filtration or heat treatment might be used
Once the Package is remediated, the Testing Status of the package will change to “Remediated”. This Testing Status allows for the package to be retested. Tests can be submitted in Canix.
Glossary
- Remediation: A compliance process to correct or treat a package (e.g., additional drying) so it can be brought back into a compliant state.
- Package Adjustment: Reducing a package's quantity to account for changes such as moisture loss during remediation.
- Remediation Method: The remediation method entered on the package. There are accepted Methods in Metrc, but these are not available in their API to sync the right methods for each state and facility type. Ensure the method entered is exactly as used in Metrc previously (i.e. Drying, Destruction).
- Remediated: The test status a package reaches once the remediation has been processed in Metrc.
Prerequisites & Setup
Before beginning, ensure the following requirements are met:
- Permissions: Remediation does not have a single permission. Edit access to any of the other Package inventory actions will also grant access to Remediate Packages.
- Item Type: certain Item Types cannot be remediated, typically finished goods Item Types such as concentrates, carts, edibles, etc. Remediation is typically used for raw material and flower.
Step-by-Step Instructions
Follow these steps or watch the demo video to complete the workflow.
- Access the Module: Navigate to Inventory Management > Cannabis Inventory.
- Initiate Action: Select the Package(s) for Remediation. Use the Metrc Testing Status column to filter any Packages that have failed testing. Certain Item Types cannot be remediated, use Item Type to filter to Flower, Shake/Trim and other raw materials that can be remediated.
- Input Data: Enter the Date of remediation completion, the method used (this is a preset list you’ll find in your Metrc account) and an explanation of the steps used to complete the remediation.
- Review & Save: Confirm all entries are correct before finalizing.
Important Considerations
These "pro-tips" and warnings help avoid common pitfalls:
- Item Types: Not all Item Types can be remediated, for example most finished goods types like concentrates, carts or edibles.
- Remediation Methods: Valid methods are state specific, this can be searched in the Metrc documentation for your state.
System Impacts & Dependencies
Submitting Packages for Remediation changes the following data.
| Action Taken | Impacted Area | Description of Change |
|---|---|---|
| Package Remediation | Testing Status | After submitting a remediation the testing status will update to Remediate, this allows the packages to be tested again. |
Troubleshooting Common Issues
If you encounter an error, check these common scenarios before contacting support.
- Item Types: Not all Item Types can be remediated, you’ll receive an error message and error submission in Canix when attempting to remediate an invalid Item Type.
- Remediation Methods: Remediation Methods are set by the state, an exact remediation method that is valid in your state must be used for the submission to succeed.
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