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Discontinue Packages (Metrc Facilities Only) (old user interface)

Luke
  • Updated
  1. Overview
  2. Why Discontinuing in Canix Matters
  3. When to Use "Discontinue Packages"
  4. How to Discontinue a Package in Canix
  5. What Happens When a Package Is Discontinued
  6. Metrc Logic & Restrictions
  7. Permissions Required

Overview

Canix supports the ability to discontinue packages directly for Metrc-integrated facilities. This streamlines workflows by eliminating the need to switch to Metrc for this action and ensures accurate Cost of Goods Sold (COGS) tracking by returning COGS and quantities to the appropriate source packages.

Why Discontinuing in Canix Matters

Discontinuation of Packages in Canix allows for complete and accurate COGS reporting. Additionally, COGS associated with the discontinued weight can be properly returned to source packages, ensuring financial records are up to date.

Discontinue Packages in Canix allows teams to:

  • Handle package deactivation natively in Canix

  • Automatically return COGS and weight to source packages

  • Maintain complete inventory and financial accuracy

When to Use "Discontinue Packages"

⚠️ Packages that have already been used in any capacity cannot be discontinued. Attempting to do so will result in an error from Metrc.

Use this action when:

  • A package was created in error

  • The package is lost, damaged, or no longer usable

  • The package has not yet been used (e.g., not adjusted, transferred, repackaged, or sold)

How to Discontinue a Package in Canix

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From the Packages Table

  1. Navigate to Inventory > Packages

  2. Locate the relevant package(s)

  3. Select the checkbox next to the package(s)

  4. Click Actions > Discontinue Packages

From the Package Details Page

  1. Open the Package Details for any active package

  2. Click Actions > Discontinue Packages

Confirmation Modal

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  • A modal will appear listing:

    • Package Tag

    • Item

    • Package Quantity

    • Location

    • Total COGS being returned to Source Packages
    • Source Packages with Quantity being Returned
    • Non-Cannabis Inventory being returned

  • Click Confirm to proceed

What Happens When a Package Is Discontinued

If Successful:

  • Package is marked as Discontinued

  • COGS are returned to the parent/source package(s) proportionally, including:

    • Cannabis COGS

    • Non-Cannabis COGS

    • Labor COGS

  • Quantities are returned to the source package(s)

  • Package is removed from Related Packages card on the source package

  • Activity History logs the discontinuation, including:

    • Package Discontinued

    • Quantity Returned

    • COGS Returned

    • Non-Cannabis Items Returned

  • Submission logged in the Metrc Submissions table

  • Success toast message appears: “Packages Discontinued Successfully”

If Failed:

  • COGS and quantity are not returned

  • Package status remains unchanged

  • Readable error message displayed 

  • Error is logged in the Submissions table

Metrc Logic & Restrictions

  • Metrc only allows discontinuing unused packages

  • Submission logic follows Metrc's handling of quantity and tag history

Permissions Required

Only users with the following permission can use this action:

Inventory > Packages > Deactivate & Reactivate Packages

Check your role permissions or contact your Canix admin if you are unable to see the "Discontinue Packages" option.

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