Having issues accessing and logging into your Canix account? Outlined below are some common troubleshooting steps you can follow if you are having issues accessing your account that are not password related.
If need to reset you password, Learn more about resetting your password here.
Let's run through a few common solutions:
- Ensure you are attempting to login using the correct url: app.canix.com/login
- We recommend using Google Chrome browser when accessing Canix.
- Clear browsing history in Google Chrome
Note: Be sure to clear browsing history for all time.
- Try using an Incognito Window
- Reach out to the Support Team if you are still unable to login after following all troubleshooting tips listed above.
- Contact Support by emailing firstname.lastname@example.org