Once you have physically received your Metrc tags, you'll need to confirm receipt in Metrc. After you've done this, Canix will sync them from your Metrc instance - this will happen overnight, or you can force this with the Refresh Metrc Data button in the bottom left corner of Canix. Finally, update your Package Tag Prefix within Facility Management following the steps below.
If you haven't completed this step yet, you may notice a banner at the top of your Canix screen, warning you that Facility Tag prefixes are not set (click the banner in Canix to jump to Step 3).
Update Package Tag Prefixes
- Navigate to Admin > Facility Management.
- Locate the Facility you will be adding the Package Tag Prefix for.
- Click on the blue Facility Name to open the Edit panel.
- In the Package Tag Prefix box, enter your unique prefix - make sure you are referencing your Package Tags, not your Plant Tags.
- Click Update.