The Unlink Transfer action lets you disconnect a licensed (Metrc-submitted) transfer from a Sales Order so a new transfer can be created and linked in its place. This is useful when a licensed transfer was submitted to Metrc by mistake and needs to be voided.
Note: This action is only available for licensed transfers. Template-only transfers can still be deleted directly using the Delete Transfer button.
When to Use Unlink Transfer
Use this action when:
- A licensed transfer was submitted to Metrc but should not have been
- You have voided the transfer in Metrc
- You want to create a new, correct transfer linked to the same Sales Order
How It Works
Step 1 — Void the transfer in Metrc
Before unlinking, you must void the transfer directly in Metrc. Canix cannot void licensed transfers on your behalf.
Step 2 — Use Unlink Transfer in Canix
Once voided in Metrc, navigate to the transfer in Canix and select Unlink Transfer. This will:
- Remove the link between the voided transfer and the Sales Order
- Free the Sales Order to have a new transfer created and linked
- Automatically generate a new transfer linked to that Sales Order
Step 3 — Review and submit the new transfer
Review the newly created transfer for accuracy, make any needed corrections, and submit it to Metrc.
Delete Transfer vs. Unlink Transfer
| Action | When to Use | Transfer State |
|---|---|---|
| Delete Transfer | Remove a transfer and unlink it from the Sales Order | Template only (not yet submitted to Metrc) |
| Unlink Transfer | Detach a voided licensed transfer and create a new one | Licensed (submitted to Metrc) and voided |
Frequently Asked Questions
Can I unlink a transfer that hasn't been voided in Metrc?
No. You must void the transfer in Metrc first. Unlinking a licensed transfer that is still active in Metrc could create compliance issues.
Will the Sales Order data be preserved?
Yes. The Sales Order remains intact. Only the link to the old transfer is removed, and a fresh transfer is created in its place.
What if I want to delete a licensed transfer without voiding?
This is not permitted. Canix no longer allows deletion of licensed transfers to protect compliance integrity. You must void through Metrc first, then use Unlink Transfer.