Canix supports ACH payments through our trusted banking partner, Nuvei! This enhancement allows you to offer your customers a convenient, secure, and reliable way to pay their invoices – helping you get paid faster and more consistently.
How It Works
Payment Portal: Your customers can easily make payments via a secure portal or by clicking a link in a texted invoice.
Automatic Invoices: ACH-enabled invoices are automatically generated when you create an invoice from a Canix Sales Order (SO).
Seamless Sync: Payments made through the portal sync directly to your Canix SO for accurate record-keeping.
Low Fees: Payments processed through Canix via Nuvei have a 1.25% fee, aligned with industry standards.
Demo Video
How to Generate an ACH-Enabled Invoice
After onboarding with Nuvei
- Create a Sales Order in Canix
- Change the Sales Order status to "Shipped"
- An ACH-enabled invoice will be automatically generated in Nuvei and sent to the customer email address on file
- When payments are made to the Nuvei invoice, they will be automatically added to the Sales Order on Canix.
Frequently Asked Questions
What kinds of payment can be accepted?
At the moment, only ACH.
What is the fee?
1.25%.
How many days will it take for payment to reach your bank account?
The standard is 2-3 days. Next day or same day processing is available for an additional fee.
Do your customers need to log into a different portal?
Customers (of our customers) will either log into a different portal or get a text invoice to pay.
Are invoices generated automatically when the invoice is created off a Canix Sales Order?
Yes, invoices will be generated automatically.
When the customer makes a payment in the portal, does it sync to Canix?
Yes.
If an invoice has been sent to Intacct or QBO, does the payment recorded to Canix try and post to the accounting systems as well?
The payment does not try to post to the accounting system to avoid duplicate entry.
Can returns be processed through Canix?
No, returns cannot be processed through Canix currently.