Are you affiliated with or owned by Metrc?
We are not affiliated or owned by Metrc, but we do integrate in all Metrc states.
Do you only work with Metrc states?
No. We partner with non-Metrc states as well. Check out Locations on our website for more info: https://www.canix.com/
How long have you been around?
Canix was founded in 2019. Read more about our story.
Is Canix software cultivation only?
No, Canix works for cultivation, processing, manufacturing, and distribution.
Wondering if Canix works for your operation? Schedule a demo!
What systems do you integrate with?
We have a flexible backend that can integrate with many different systems such as: Metrc, CCA, Quickbooks online, fleet management software, environmental control software, other ERPs. Learn more by visiting our Integrations page.
How do I know my data will be safe when I click submit?
As a Metrc Integrator, we’ve passed an API capability and have permission to integrate with Metrc. We track all submissions to Metrc and have complete visibility into what is submitted to Metrc via Canix.
How do you keep my data safe?
Canix stores all of your information in AWS, the same data centers used by Amazon and protected under the highest level of security. Additionally, Canix is a SOC 2-compliant company.
How do I cancel my Canix subscription?
Email billing@canix.com with the subject line “Cancel” and the body “I wish to cancel my Canix subscription." A representative will work with you to resolve your request.
What payment types does Canix accept?
For more FAQs check out: https://www.canix.com/faq