How to Resolve Tare Issues

What to do if your scale is taring but the Canix app does not recognize the tare.

  1. Go to Main Menu > Communication > RS232 > Setup
  2. Go to Edit Template
  3. Make sure Field 1, Field 3, Field 5, and Field 7 are all set to "Net"

See the video on how to change communication fields on the RS232 here:

Tare Weight Troubleshooting


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