Lorraine

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  • Find and Update Metrc API keys for Users and Facilities

    As part of setting up Canix with Metrc, you will need to access your Metrc API key. This will enable Canix to send and retrieve data from your Metrc account. Canix is listed as a validated third-pa...

  • QuickBooks Online Integration Limitations

    Canix’s integration with QuickBooks is designed to avoid double data entry for Sales Orders and Purchase Orders. While the integration helps save many hours of double data entry, there are certain ...

  • Manufacturing Module

    Canix’s Manufacturing module tracks sources, outputs, non-cannabis inventory, labor and COGS per batch, and each step in the batch process. Batches can be tracked granularly or high-level by adding...

  • Canix Support

    Canix Support is available Monday - Friday 6 AM to 5 PM PT. Interacting with the Help Center Canix Support uses Zendesk to power our Help Center and manages all customer correspondence with the Sup...

  • Troubleshooting: Metrc API Key Errors

    This article covers: Metrc API Key Error Messaging Metrc Refresh Data Error Messaging Testing an API Key User API Key Errors Facility API Key Errors Metrc API Key Error Messaging Metrc API keys w...

  • Best Practices for Testing

    In Canix, when creating a package from harvest we suggest packing everything into bulk packages first. You should then use the Split Package functionality to create a small testing package from the...

  • Adding Seeds to your Inventory

    Metrc does not currently allow for untracked items to be added to your inventory, as such in preparation for transitioning your account to Metrc you will need to get all seeds into your Canix accou...

  • Create Harvest Waste

    Create bulk waste for harvested materials directly in Canix to save time and move through your processes more efficiently! You can follow this same process while only selecting one Harvest, or sele...

  • Using the Command Bar

    Canix is designed to help streamline your seed-to-sale process. This includes within our very own product. We want you to find exactly what you need, right when you need it! How to Access Searchin...

  • Cultivation Forecasting

    Canix offers a Forecasting and Planning feature which provides users with another great tool to help them scale their businesses. Within this menu, you will find various features that allow you to ...