Will I be able to remove templates I no longer use?
Am I able to download templates and use them without the internet or if Canix is down?
At this time, printing labels are only available on the web application with internet access.
What do I do if half the label is cut off when I print?
Calibration allows you to “offset” the label to your printer. If the printer is cutting off the label “lengthwise”, then please enter the offset that you’d like to put in the x box, and this should help.
Can I rename the free text templates?
You can rename any template, including those that use free text
Will I be better off creating templates for each tag or can I per strain?
You will want to create templates for each type of label that you want to print. You should not need to create templates for each strain or even each tag. Once you save a template, any package that you’d like to pre-fill in here will load.
Why does the source packages not show for certain tags?
Great questions! You can easily add or remove this from a tag in the Available Fields Section:
When I click the checkbox for CBD & THC, they both show up at 0%. How can I change that?
The testing results will automatically pull from the testing results associated with the package. If there are no test results on the package, they will not show up.